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Last updated: May 2025. Plugged In Tribe (Pty) Ltd is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA), South Africa.
We collect information you provide directly to us, including your name, email address, phone number, company name, and any messages you send through our contact forms or quote builder. We also collect usage data when you visit our website, including pages visited, time spent, and device information.
We use your information to respond to enquiries, provide our services, send you relevant communications about our offerings, and improve our website and services. We do not sell your personal information to third parties.
Our website uses essential cookies to function properly, and optional analytics cookies to understand how visitors use our site. You can choose to accept all cookies or essential cookies only via our cookie banner. Analytics cookies help us improve our services but are not required for the website to work.
We use the following third-party services that may process your data: Web3Forms and EmailJS (for form submissions and quote delivery), Calendly (for booking management), Bunny CDN (for media hosting), and EmailJS (for transactional emails). Each of these services has their own privacy policies.
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form submissions are retained for up to 2 years for business purposes.
Under POPIA, you have the right to access your personal information, request corrections, request deletion of your data, and object to the processing of your information. To exercise these rights, contact us at info@pluggedintribe.com.
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
For any privacy-related questions or concerns, contact our Information Officer at info@pluggedintribe.com or +27 64 027 5817.
Plugged In Tribe (Pty) Ltd
Johannesburg, Gauteng, South Africa
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